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Welcome to AV Cleans, your premier destination for luxury shoe and handbag care. Since our official launch in 2020, we've been committed to delivering exceptional service, rooted in a passion that began in 2017. What started as a simple hobby quickly transformed into a professional endeavour, dedicated to revitalising footwear and handbags throughout the UK.
We understand that shoes and handbags are more than just accessories; they are reflections of your style and personality. Each item tells a story, and we are here to ensure that story continues to shine. Our team of skilled specialists utilises advanced cleaning techniques and top-tier products, restoring your beloved items to their original glory while maintaining the integrity of the materials.
We pride ourselves on our meticulous attention to detail. From sneakers to luxury handbags, we cater to all your cleaning needs, ensuring each piece is treated with care and precision.
Our comprehensive services include deep cleaning, deodorising, and protective coatings, making your shoes and handbags look and feel as good as new.
Our dedication to quality and customer satisfaction is unwavering. We believe that excellence lies in the details, and we strive to exceed expectations with every service. Whether you're a sneaker enthusiast or someone who values impeccable accessories, AV Cleans is your trusted partner in shoe and handbag care.
Join us on this journey to keep your shoes and handbags in top condition. Experience the AV Cleans difference today - where your footwear and luxury handbags receive the premium care they deserve, enhancing your style and confidence with every step.
I was introduced to AV Cleans through a friend. I expressed the need for someone that was reliable, trustworthy and local. AV Cleans ticks all of these boxes and more. I am always satisfied on receipt of my cleaned shoes. Exceptional work, well worth the price and the quick turnaround - highly recommended.
I was absolutely amazed by their service and the quality of their cleaning. My shoes look brand new and were returned to be in pristine packaging! I called them on Saturday and as I lived local, Alvin collected them from me within the hour. I mentioned I needed the shoes cleaned for a wedding and I was so surprised that Alvin cleaned and delivered them back to me by the following Monday.I would definitely recommend them and will no doubt be using them again. Thanks again
So lovely when speaking about cleaning my shoes, great with giving updates and still kind afterwards. My shoes were an absolute wreck (Ugg boots) but they were able to make the burn marks almost unrecognisable. Very affordable and great service. Highly recommend.
AV cleans done an exceptional job on my shoes. Thought they were written off and be honest was ready to get a new pair, but a great job was done. Will definitely use again. Communication was also very clear and always updated.
5*, quick and great service.Shoes which I thought were finished, are now looking brand new. Would recommend.
Where are you based?
We are based in Peterborough but offer complimentary pick up and drop off service around Cambridgeshire, The Midlands and London to save you time and money.
Monday – Friday from 9am to 7pm
How Can I Proceed With The Order?
You can either checkout online using our website or contact us directly. Please include all your address, contact details and the service required in the parcel, as well as the indicative current value of your items (for insurance purposes).
How Do I Order The Collection?
Royal Mail Home Collection - Simply present your QR code to our friendly courier upon collection and they will print your label and attach it to your package. Alternatively, you can drop off your package at your local post office. You can print your own label or simply show your QR code and they will print it for you!
How Long Does It Take?
The standard service time is no longer than 5 days as we are focused on quality and generally we experience a high demand for our service. In some cases, we may offer a priority 1 day turnaround service for cleaning and other less advanced services. On the other hand, complex restoration and dyeing services may take more than 3-6 weeks in some cases.
How Much Will It Cost?
Our pricing depends on the amount of work required and the materials we use. Item condition, size, type, materials and specific requirements all impact the final price. Shoe cleaning services are £30-50 and handbag cleaning services are £129-£200 on average and restoration services around £80 (shoes) and £199 (bags) or more.
Upon detailed inspection of each item we confirm the service specifics and pricing. At that point you can accept or reject the offer and in the later case we will send your item back to you.
How Quickly Will You Respond?
We respond to most emails within 2 hours during our office hours and within 12 hours hour outside our working hours. If you haven’t heard from us within 24 hours, it most likely means our message went to your spam folder. Kindly please check and in case it’s not there please contact us again.
How Should I Package My Item?
Simply place your item/items in a small parcel box with no other contents. Make sure the box is sealed tight. If you are printing and attaching your own label, just make sure it is secure and your items are ready to go!
What If My Items Are Lost or Damaged?
All orders are insured against any possible damage, loss or theft. Additionally, all items shipped via couriers are tracked and all items reaching our store are photographed and documented.
What Warranty Do You Offer?
We offer a standard 3-month warranty on our restoration services, subject to normal use and other external factors, such us new damage.
Why Do You Wrap Sneakers?
All of our treatment plans include protective wrapping of your footwear to further prevent exposure to moisture, dirt and dust and to also ensure they are kept in perfect condition after your AV Clean.
Do You Only Clean Designer Items?
No, we clean all types of Item’s, including running shoes! Whatever the stain or scuff and no matter how dirty your footwear is, you can be rest assured we'll take care of it.
Am I Able To Cancel My Order?
Yes, we value our customers' time and understands that plans can change unexpectedly. This is why we offer full refunds to all orders cancelled within 24 hours.
Do You Restore Patent Leather?
We can restore patent leather, however, there are some limitations to this service. We can advise more precisely on case by case basis.
Do You Restore Suede?
We clean, restore and brush suede. The process is usually accompanied by colour revive in order to bring your item close to the original look.
Do You Restore Exotic Leather?
Yes, we can restore all types of leather. However, the exotic type of leather usually requires more work and hence the service price may be a bit higher than for natural grain leather.
